Communications Professional | Production Editor | Technical Writer | Project Manager
Let’s LEGO!
Franchise Knowledge Challenge
Executive Summary | Developed engaging, creative team-building activities for eleven Mastercard office sites across the globe that facilitated employee knowledge sharing and stronger collaboration.
ORIGIN
Based on the results of an engagement survey among Mastercard Franchise Development (FD) employees, a prevalent need emerged to further instill a sense of community in the department, encourage new perspectives through knowledge sharing, and cross-pollinate ideas among teams within FD.
In response, I created two Franchise Knowledge Challenge events as described on the carousel slides of this page.
BUILDING THE GAME FILE
Disguised as an information collection exercise in support of an upcoming FD Speed Networking Session, each FD employee was asked to provide two multiple-choice questions about his or her areas of responsibility, so that the department as a whole would learn more about how each person contributes to the success of Franchise Development.
However, the 100+ questions collected were actually used to create four different modules of a Franchise Knowledge Challenge interactive trivia game file that represented an appropriate balance of questions among the three groups of FD.
Leveraging this game file and LEGO supplies, I developed two global competitive team-building events:
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A height competition
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A photo contest
